What do Support Coordinators do?

What do Support Coordinators do?

A Support Coordinator acts as a factor of connection for the participant. It is their job to assist participants in growing their knowledge and experience in addition to supporting them with making connections within their community.

A Support Coordinator will focus on helping you to construct abilities and direct your lifestyles as well as connect you to providers. Your Support Coordinator will assist you negotiate with providers approximately what they will offer you and what kind of fee it will cost out of your plan. Support coordinators will make sure service agreements and service bookings are finished. They can also help you in planning beforehand to prepare in your plan review.

Support coordinators will permit you to ‘optimise’ your plan making sure which you are getting the most from your funded supports.

The role of a Support Coordinator can be numerous and requires skills in relationship building, crisis and issues management experience and a thorough understanding of the NDIS. The NDIS breaks down a Support Coordinator’s role into the following:

  • Connection. By connecting participants with service providers within the community, a Support Coordinator plays a crucial position within the ongoing fulfillment of plan implementation. Due to the expertise and connections that Support Coordinators have with services providers, they’re able to make referrals that great align with their participants needs.
  • Plan knowledge. Many people struggle to recognize each aspect in their NDIS plan or in case you’re new to the NDIS, know-how terminology can take some time. That is where a Support Coordinator comes in! Their understanding of the NDIS and supports is irreplaceable. It’s also crucial to know how your plan will influence you so a Support Coordinator will make the effort to recognize your needs and make appropriate guidelines.
  • Provide choice. A Support Coordinator’s role is to show all available and realistic alternatives to their participants to make sure they have choice and remain in control of their supports. They may additionally offer their recommendations based totally on what options can be best for individual’s circumstances to assist in decision-making.
  • Crisis resolution. If any issues have been to get up with services providers, a Support Coordinator is there to help solve any of these troubles or act as a mediator if required. They can also end any provider relationships if the match isn’t proper.
  • Reflect and refine. When you’ve settled into your plan, your Support Coordinator will work with you to reflect in your experiences to this point and make any adjustments important (wherein possible) to make certain the continued fulfillment of your plan.

At the end of the day, a Support Coordinator’s role is to help you achieve your goals and they will do everything to assist you

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