How reliable your NDIS service provider is?
Being reliable NDIS service provider is not only by working in the industry for a long time. NDIS registered providers are services contributor that have met strict government and safety standards to attain NDIS registration with the NDIS Commission.
NDIS registration is a 100% guarantee that gives you trust in the provider and services they provide. You already know they’ve been independently rated and their service standards are high.
Your NDIS providers must provide a participant and their families a service that are:
- Excellent quality
- Respectful and kind
- Secure and safety
These are the qualities of a reliable service provider:
- Excellent quality NDIS providers should:
- Supply services that they’re certified and trained to deliver – for instance, your support worker must assist you in your daily activities and needs. And not offering services they’re not qualified in.
- Act on any concerns about value and protection – for example, your NDIS provider may reduce loud noise or music if it’s too irritating to your ears.
- Be sincere, understanding, and true to you – as an example, your NDIS provider need to explain how a Support coordinator will assist you reaching your NDIS goals.
- Be clear to their services – like, your NDIS provider have to inform you about their fees and any additional prices.
- Respectful and kind NDIS providers should:
- Provide a physically secure space – for instance, you should be capable of moving around your place without stepping into things.
- Offer a verbally safe area– like, people need to communicate in a respectful and kind approach.
- Suggest an emotionally kind place– for example, you should experience safe to share details on your cultural traditions, any trauma you or family have experienced, or being part of a rainbow relatives.
Safety is also about securing a participant from injury, consisting of physical and verbal violence, sexual abuse, neglect, and embarrassment. The regulation says that NDIS providers have to take all responsibilities to prevent those forms of trauma affecting the participant.
- Secure and safety: NDIS Quality and Safeguards Commission
All NDIS providers are regulated via an Australian Government company referred to as the NDIS Quality and Safeguards Commission. The NDIS Commission ensure NDIS providers, and their workers comply with the regulations and requirements which might be outlined within the NDIS Code of Conduct.
- A reliable NDIS provider recognise and follow policies about quality, respect, security, and safety
- They assist and responds to issues, complaints and urgent incidents.
- Also, a reliable NDIS provider who needs to do extra work still make sure the quality and safety of their services.